Policy Document

123kya Privacy Policy

This policy document clearly explains how we protect and handle your personal data.

Protected with SSL encryption  |  Myanmar language support 24/7
Last updated: 30 October 2026
PRIVACY POLICY

Policy Overview

123kya ("we", "the platform") respects the personal data of Myanmar players and handles it responsibly. This Privacy Policy explains what data we collect when you use the 123kya website, why we store it, and how we protect it.

By reading this policy and continuing to use the 123kya platform, you are considered to have accepted the data handling practices described here. If you have any questions about this policy, contact [email protected] or use the 24/7 Live Chat on the website.

SECTION 1

Information We Collect

1.1 — Account Personal Information

When you register an account at 123kya, we ask for the following information—

  • Name (full name)
  • Date of birth (to confirm you are 21+)
  • Contact phone number or email address
  • Payment information for KBZPay / Wave Money / AYA Pay / CB Pay
  • Your chosen password (stored in hashed form)

1.2 — Game Activity Data

While you use the platform, the following data is recorded automatically—

  • Game history and play duration
  • Deposit and withdrawal records
  • Bonus and promotion participation history
  • VIP level progression history

1.3 — Technical Data

When you visit the website, we collect the following data from our server logs—

  • IP address
  • Browser type and version
  • Device type (mobile / desktop)
  • Pages visited and time spent
  • Referral URL (the source you came from)
SECTION 2

How We Use Your Information

We use the personal information we collect only for the purposes listed below—

2.1 — To Provide Our Services

  • Account registration and management
  • Processing deposits and withdrawals
  • Game history tracking and bonus calculations
  • VIP level upgrades and cashback payouts

2.2 — Security and Fraud Prevention

  • Verifying account ownership
  • Preventing financial fraud
  • Checking that one person does not open multiple accounts
  • Blocking access by anyone under 21+

2.3 — Service Improvement

  • Adjusting the game selection for a better experience
  • Monitoring and improving website performance
  • Making customer support more effective
  • Reviewing logs to identify and resolve issues

2.4 — Communications and Notifications

  • Important account notifications (deposit and withdrawal confirmations, security alerts)
  • Support contact for issue resolution
  • Promotional messages sent only if you have given your consent
SECTION 3

Information Sharing Policy

123kya never sells, rents, or trades your personal information to third parties for commercial purposes. We do not share it with third parties except in the specific circumstances set out below.

Situations Where Sharing May Occur

We may share information in the following limited circumstances—

  • Payment providers— KBZPay, Wave Money, AYA Pay, and CB Pay, which process your deposits and withdrawals, may receive the data needed to carry out financial verification.
  • Technology service providers— Cloud service providers and security companies that support our platform on our behalf — they handle data only under our instructions and may not use it for their own purposes.
  • Legal requirements— If we receive a court order or a lawful request, we will comply as required by law.
  • Security actions— In the event of financial fraud or activity that could harm the platform, we may act to investigate and prevent it.

What We Never Share

  • Advertising companies or external marketing companies (unless you have explicitly given your consent)
  • Other online gambling websites
  • Third parties that purchase data for business gain
SECTION 4

Cookies and Tracking

What Are Cookies

A cookie is a small text file saved in your browser that helps a website remember you when you return. 123kya uses cookies for the following purposes—

  • Essential Cookies — Required for login and session management. If these cookies are disabled, the platform will not function normally.
  • Functional Cookies — To remember your personal preferences such as language selection and display settings.
  • Analytics Cookies — To understand how the website is used and to improve our service.

Cookie Controls

You can block cookies in your browser settings. However, blocking essential cookies may affect core functions such as logging in. Blocking analytics cookies has no effect on service delivery.

SECTION 5

Data Security Measures

123kya applies technical and organisational security measures to protect your personal information—

5.1 — Technical Protections

  • SSL / TLS encryption — All data transfers between the website and server are protected with SSL encryption
  • Password Hashing — Your password is never stored in plain text — it is stored only as an irreversible hash
  • Separated data servers — Payment data and game data are stored on separate servers
  • Firewall and intrusion detection — Measures are in place to detect and block unauthorised access attempts in real time

5.2 — Organisational Protections

  • Access to personal information is restricted to a limited number of staff
  • Staff are required to attend training on personal data protection
  • Data access logs are reviewed regularly
  • A procedure is in place to notify you in the event of a data breach

5.3 — Limitations

We do our best — however, no system on the internet can be guaranteed 100% secure. For your own security, you should—

  • Choose a strong password that is hard to guess
  • Change your password regularly
  • If you notice any suspicious activity on your account, notify us immediately at [email protected]
SECTION 6

Data Retention Period

Retention Policy

We do not retain data longer than necessary. The retention period depends on the type of data—

  • While your account is active — Personal information and financial records are retained for as long as your account remains open
  • After account closure — Financial records may be retained for up to 5 years to meet legal and regulatory requirements
  • Technical logs — Typically deleted within 90 days to 1 year
  • Support communication records — Retained for 2 years from the date of resolution, then deleted

When data is due for deletion, it is permanently destroyed or anonymised in a way that cannot be reversed.

SECTION 7

User Rights

You have the following rights regarding your personal information—

7.1 — Right of Access

You can request to know what data we hold about you. Contact [email protected] to request a copy of your data.

7.2 — Right to Rectification

You can request correction of inaccurate or incomplete personal information. Some details can be updated directly through your account settings; for changes that require verification, please contact support.

7.3 — Right to Erasure

You can request deletion of your personal information to the extent permitted by law and financial regulations. Please note that data we are legally required to retain, such as financial records, may be subject to restrictions.

7.4 — Right to Opt Out of Promotional Communications

If you do not want to receive promotional messages, you can opt out by contacting [email protected]. You cannot opt out of important account-related notifications — these communications are necessary for the service to operate.

7.5 — How to Exercise Your Rights

You can exercise the rights listed above by contacting us via 24/7 Live Chat or by emailing [email protected]. We will begin processing your request from the date we receive it. We may carry out reasonable verification checks before fulfilling a request.

SECTION 8

Anyone under 21 years old

Age Restriction

The 123kya platform is only for adults aged 21 and above. Anyone under 21 is not permitted to use this platform.

  • Date of birth verification is carried out when opening an account
  • We do not intentionally collect or store personal data of anyone under 21
  • If you notice someone under 21 using 123kya, please notify support immediately
  • If we discover that an account belongs to someone under 21, we will immediately delete their personal data and account information
SECTION 9

Policy Updates

How Changes Are Made

123kya may update this Privacy Policy when necessary. When changes occur—

  • The "Last Updated" date of this policy will be revised
  • For significant changes, we will notify you through an appropriate channel
  • Continuing to use the platform after changes have been made will be taken as your acceptance of the updated policy

The latest version of this policy is the version on this page. Please review it periodically to stay up to date with any changes.

SECTION 10

Contact Us — Privacy Matters

How to Reach Us

For any questions about this Privacy Policy or to exercise your privacy rights, you can contact us through the following—

  • 24/7 Live Chat — Available on the website with support in Myanmar language
  • Email — Send your privacy-related requests to [email protected]

When submitting a request, please include the name and contact details registered on your account so we can verify your identity.

FAQ

Frequently Asked Questions about Privacy Protection at 123kya

We use SSL encryption and do not store payment data directly on the platform. All financial transactions go through the secure payment gateways of KBZPay, Wave Money, AYA Pay, and CB Pay. We never see your PIN, OTP, or full bank account number on our website.

We do not share data with third parties for commercial purposes. Only payment providers processing your transactions and the technology service providers that help us run the platform have limited access for specific purposes. Your data is never sold to anyone.

Yes, we can delete your data as long as it does not exceed legal limits. Data we are legally required to retain — such as financial records — can only be deleted once the required retention period has passed. To submit a request, contact [email protected] or use our 24/7 Live Chat.

No. Your password is stored only as an irreversible cryptographic hash. No one — including our staff — can see your password in plain text. This is why you need to reset it if you forget it.

Contact [email protected] to request an opt-out from promotional communications. You can also do this through our 24/7 Live Chat. After that, promotional messages will stop, but you will still receive important account notifications.

If a data breach occurs and your data may have been affected, we will contact you as quickly as possible through 3 communication channels. Data security is our top priority.

We use three types of cookies — (1) essential session cookies for login and security; (2) functional cookies to remember your preferences; (3) analytics cookies to improve the website. Blocking session and functional cookies will prevent the platform from working normally.